1. Order Cancellation:

• Customers can cancel their order within 24 hours of placing it for a full refund.
• Orders canceled after 24 hours may be subject to a cancellation fee.

2. Cancellation Fee:

• A cancellation fee may apply for orders canceled after the specified time frame, reflecting the processing and administrative costs associated with order preparation.

3. How to Cancel:

• Customers can request order cancellation by contacting our customer support team via customer support email given in Contact Us page.
• Please provide your order number and relevant details when requesting cancellation.

4. Pre-Shipment Cancellations:

• If the order has not been shipped, we will process the cancellation request promptly, and the refund will be issued within 3 to 5 business days.

5. Post-Shipment Cancellations:

• If the order has already been shipped, customers may need to wait until the product is received to initiate the return process.

6. Refund Process:

• Refunds will be issued to the original payment method used during the order placement.
• The refund amount may take 5 to 7 business days to reflect in the customer’s account, depending on the payment provider.

7. Cancelled Orders by the Merchant:

• We reserve the right to cancel orders for reasons including but not limited to product unavailability, pricing errors, or suspicion of fraudulent activity.
• In such cases, customers will be notified, and a full refund will be issued.

8. Changes to the Cancellation Policy:

• We reserve the right to update or modify our cancellation policy at any time. Any changes will be effective immediately upon posting on our website.

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